Friday
Jun092017

Hospitality Coordinator -- Bosque Conference and Retreat Center, Albuquerque, NM (Diocese of the Rio Grande)

Reports to: Chief of Staff, Bosque Conference and Retreat Center, LLC

Job Classification: Contract

Status: Part-time; 20-30 hours/week

Pay range: $30,000/year; option for on-site one-bedroom living quarters with adjusted pay

BOSQUE CENTER OVERVIEW From an executive Board meeting to a casual weekend retreat to a high-powered business conference, the 7.5 acre Bosque Conference and Retreat Center (Bosque Center) offers the perfect setting along the Rio Grande bosque in Albuquerque, New Mexico. The Bosque Center facilities consist of a conference room that seats up to 100, a board room that seats up to 20, a great room that seats up to 50, a dining room that seats up to 100, state-of-the-art audio-visual equipment, an on-site chef, and 39 sleeping rooms.

POSITION SUMMARY The Retreat Coordinator will work with the Bosque Center management team to operate within the Center’s budget, to ensure that group and individual lodging, dining and conference/meeting needs are met, and to market the Bosque Retreat and Conference Center.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to work efficiently, reliably and in a timely manner
  • Computer proficiency with MS Word, MS Excel, and the Internet
  • Ability to maintain composure and professionalism in demanding situations
  • Strong written and verbal communications skills
  • Ability to incorporate feedback to improve performance
  • Affable and welcoming with exceptional customer service skills
  • Ability to think outside of the box when unforeseen challenges present themselves
  • Ability to work effectively as a team member
  • Ability to work a flexible and non-traditional schedule based on and around facility use.

MINIMUM QUALIFICATIONS: Two years’ experience in hospitality and leisure services.

MAJOR DUTIES AND RESPONSIBILITIES SUMMARY

  • Serve as the point of contact for potential guests answering inquiries pertaining to policies and services.
  • Schedule and conduct facility tours.
  • Meet with guests on arrangements for conferences, meetings, weddings and other events.
  • Develop and secure contracts to include all event details, such as overnight accommodations, meeting space, and refreshment/meal needs.
  • Assist in recording event logistics.
  • Serve as the on-site point of contact accommodating guest requests and resolving complaints.
  • Communicate detailed aspects of pending contracts when seeking approval from management.
  • Oversee check-in and check-out process, including greeting groups upon arrival, inspecting retreat center after guests leave, assessing any damages and submit final billing sheets to the appropriate staff.
  • Ensure that meeting rooms are equipped and set up to meet user requests and needs.
  • Coordinate with in-house chef on catering requests.
  • Arrange for vendors in anticipation of facility use.
  • Monitor, evaluate and report repair and maintenance needs.
  • Ensure compliance with safety and health laws and regulations governing lodging and conference operations.
  • Ensure the routine and detailed cleaning of the retreat center.
  • Conduct Gift Shop sales, collect monies and issue receipts, and monitor and report Gift Shop inventory.
  • Maintain appropriate inventory and stock levels of all cleaning supplies and linens.
  • Promote Bosque Conference and Retreat Center services and facilities to individuals, groups and guests.
  • Work effectively as a member of the Bosque Center team.
  • Provide input in budget preparation and adhere to budget by employing cost-effective measures while maintaining an excellent level of quality.

Applicants can contact Lisa Katz-Ricker, Business & Finance Administrator.

Wednesday
Jun072017

Acting Director -- Adelynrood, Byfield, MA (Society of the Companions of the Holy Cross)

POSITION: Director

CLASSIFICATION: Exempt (year-round, full time)

REPORTS TO: Companion-in-Charge (Chief Executive Officer)

POSITION SUMMARY: The Director is responsible for and in charge of the day-to-day operations and maintenance of Adelynrood Retreat and Conference Center, its staff, and its peripheral operations as well as ensuring the successful accomplishment of duties and obligations directly associated with the Society. This responsibility includes both a year-round staff and a seasonal summer (May-September) staff that supports both SCHC and Adelynrood Retreat and Conference Center.

In concert with the Aims of the Society of the Companions of the Holy Cross (SCHC or The Society) the Director collaborates with the leadership of the Society to develop and carry out the organizational vision, mission, and goals of the Society.

This position requires a thorough knowledge of property management, operations, programming, and accounting, financial development, budget planning, and human resources. Financial reporting, both written and verbal, as well as a working knowledge of not-for-profit accounting is also requisite.

ESSENTIAL FUNCTIONS:

  • Human Resources (HR)
    • In consultation with the Companion-in-Charge (C-in-C) and the Chairwoman of the Human Resources Committee, hires qualifed and experienced staff.
    • The Director trains, guides, supports, supervises, and coordinates the duties of staff and contract employees to ensure the tasks are carried out to their full potential, proficiently and in a timely and cost efficient manner.
    • Recognizes employees who meet or exceed expected levels of performance and implements immediate corrective procedures with those whose performance or conduct does not meet expectations.
    • Conducts annual performance appraisals in partnership with the C-in-C and the Chairwoman of the Human Resources Committe.
    • Ensures staff position descriptions are accurate and up to date.
    • Maintains knowledge of current HR laws and regulations and ensures that they are applied in all employee interactions. Ensures strict compliance with all federal, state, and local health and safety, licensing laws and other legal regulations applicable to the operation of the Society and Adelynrood. Maintains up-to-date, legally compliant personnel and payroll files. In accordance with Wage and Hour Laws, ensures accurate and on-time payroll and benefits. Immediately reports to the C-in-C and the Human Resources Committee Chairwoman any concerns, complaints and issues relating to compliance.
  • Accounting/Finance
    • Administers/oversees approved budget and prepares, as required, daily, monthly, quarterly, and annual reports for review with the C-in-C and Treasurer and those responsible for the various budget line items.
    • Ensures strict adherence to the approved budget and monitors expenditures of each department under his/her direction.
    • Manages, controls, and administers procurement functions and procedures to include approval of purchases, maintenance of appropriate records and accomplishment of an annual equipment and supply inventory as specfied within the approved budget.
    • Negotiates and/or monitors all facility and personnel service contracts.
    • Oversees the tracking of all incoming funds and donations, including in-kind, and ensures proper records and receipting processes to provide year-end tax documents.
    • Supports and provides requested documentation for financial audits. Stores, secures and creates a backup for all documentation as required.
    • Establishes and monitors procedures for recording sales and receiving money through the House Coordinator and Hostess desk, and periodic fundraising events.
    • Maintains communications with C-in-C regarding exceptional donations/contributions.
  • Administration
    • Provides support and assistance to Companions and volunteers.
    • Ensures all areas of responsibility are integrated resulting in smootly running events, programs and meetings.
    • Develops and executes a plan for the advancement of purchases of I.T. hardware, software, and training.
    • Oversees communications prepared by or disseminated through the administrative office to various constituencies.
    • Reviews all insurance and other contracts for compliance and financial impact.
    • Develops and implements an effective instrument to gather and receive Companion and non-Companion feedback to ensure continuous improvement for services.
    • Attends SCHC business meetings and events as requested. Is consulted in plans to be carried out by the administrative office.
    • As needed and requested, provides input in the short- and long-term planning for Adelynrood and the Society.
    • To improve the efficiency of Adelynrood and Society operations, evaluates existing human resources policies and procedures and recommends improvements that reflect the needs of Adelynrood and SCHC.
  • Leadership and Public Relations/Marketing
    • Maintains a professional relationship with the staff, Companions, volunteers, and guests at all times.
    • Maintains positive Companion, guest, employee relations both personally and through staff.
    • Collaborates with Program, Adelynrood Board (this includes Board Chairwomen), and staff to build an annual marketing plan.
    • Represents both Adelynrood and SCHC through membership in community, business, and faith-based organizations and by attending/hosting local gatherings.
    • Performs other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES:

  • A Bachelor’s Degree in Business Administration, Hospitality, or equivelent knowledge.
  • Three to five years staff management experience, including hiring, training and supervising staff.
  • Prior experience in the hospitality or public assembly industry preferred.
  • A through knowledge of, and proven record in, property management, operations, program and budget execution, and financial development.
  • Ability to positively interact with employees, Companions, volunteers, guests, vendors, and the general public.
  • Time management and leadership skills with abilty to schedule projects and help staff manage their time effectively.
  • Possesses excellent organizational, interpersonal, and listening skills.
  • Proficient in the use of wordprocessing, spreadsheet, presentation, and specialized data base software as well as email, social media, accessing the internal and external SCHC websites, and performing research and work-related tasks.
  • Strong verbal and written communications skills, and ability to work collabortively with all constituencies.
  • Ability to work a non-standard work week.
  • Possesses a valid, current driver’s license; must be bondable; must maintain Safe Church certification.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee must frequently lift and/or move up to 15 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with frequent interruptions.

To apply: Interested candidates should email cover letter and resume to katherineparadise@gmail.com. If The Society of the Companions of the Holy Cross is an equal opportunity employer; vets are encouraged to apply.

Wednesday
Jun072017

Guesthouse Manager/Receptionist -- Society of St. John the Evangelist (Cambridge and West Newbury, MA)

The Society of Saint John the Evangelist (SSJE) is a monastic community for men of the Episcopal Church. The society has two locations: the Monastery in Cambridge, MA and a ‘rural’ Monastery at Emery House in West Newbury, MA. Each location offers space (26 rooms total) that primarily serves as a sanctuary for guests on silent retreat, who are invited to join the brothers in their daily rhythm of corporate prayer and worship. Those who come to the monastery on other business enter primarily through the Guesthouse. As both manager and receptionist, the person in this position needs to possess administrative skills, personal warmth, and patience. The GHM/R is supervised by the Guest Brother, but communicates regularly with other staff and brothers.

Guesthouse Manager/Receptionist duties include:

  • Assist the Brothers in creating and maintaining a quiet and safe environment for guests and all in residence
  • Manage bookings for the Guesthouse and Emery House
  • Manage incoming calls and emails to the Monastery and directing inquirers to the appropriate brother or staff member
  • Manage and input all data related to guest accommodations
  • Oversee the monastic interns during their work periods in the Guesthouse
  • Greet and orient guests with the monastery and coordinate the welcome for guests at the Monastery at Emery House
  • Stock and manage the bookstalls and process all guest-related payments
  • Create weekly reports for the Guest Brother and accountant
  • Inform maintenance staff of needed repairs and coordinate their resolution
  • Assist in the preparation of events and workshops

Required Qualities and Experience:

  • Ability to speak with anyone while remaining professional and respectful
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Self-starter personality – able to work alone for periods of time
  • Ability to communicate primarily through email and to work primarily at a desk
  • Absolute dependability
  • Ability to walk up flights of stairs multiple times per day and to lift 25 lbs.
  • Appreciation for the ministry of hospitality and its place in the life of a religious community (Note: SSJE employees’ religious affiliation or non-affiliation is not relevant.)

Preferred Qualities and Experience:

  • Experience in the hospitality field (hotel front desk, food industry, etc.)
  • Experience with data management and entry; especially Salesforce
  • Experience with editing websites; especially WordPress
  • Experience creating budgets and maintaining accounts

Compensation: Based on prior job experience

Benefits include:

  • Health insurance coverage
  • 2 consecutive days off weekly; 12 paid holidays per year
  • After one year, employer matches contributions to 403(b) pension plan
  • Increments to vacation time based on years of service

The Society of Saint John the Evangelist is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability, genetic information, military status, or any other characteristic protected by applicable law.

To Apply: Send a cover letter and resume (attachments preferred) to ssje-hire@gmail.com. Please, no phone calls.

Wednesday
Jun072017

Director -- Farm School at Camp McDowell, Nauvoo, AL (Diocese of Alabama)

Are you ready to put your leadership skills and education experience into action at a place whose motto is to be the way the world COULD be? We are looking for a dynamic person to lead the McDowell Farm School (MFS) team at Camp McDowell! McDowell Farm School’s aim is to get students outside to learn where their food comes from, while getting their hands dirty and feet muddy! Our mission is to inspire curiosity, teach problem solving, and empower community connections through sustainable agriculture.

The Director of McDowell Farm School is the visionary for the education and production enterprises of the McDowell Farm School. The Director creates fun learning opportunities by leading the development of curriculum and programming. A huge portion of this position is to be an inspiration for both the children who come through our program as well as the farm staff, which is made up of both full-time leadership staff and seasonal instructors.

Salary & Benefits: Salary will be dependent on experience. Camp McDowell has on-site housing that includes utilities and internet. Benefits also include a cell phone stipend, Blue Cross and Blue Shield health insurance (with optional dental and vision), the Church Pension group retirement plan, and wonderfully flexible vacation.

Job Qualification: Some responsibilities of the Director are to manage marketing and promotion of the program. Creating and coordinating teacher workshops and marketing events are some of the fun ways we do this. The Director works on developing and managing the annual budget as well as collaborating on scholarships, grants and fund-raising opportunities. They also collaborate with other Camp McDowell staff to find ways to incorporate the Farm curriculum into our summer camps and retreats.

To apply: Please email the Director of Educational Programs (Maggie Johnston) with your resume, a cover letter explaining why you are the best person for the McDowell Farm School Director, and a few good contacts who know you and can share more about your work ethic. Please put "Director of McDowell Farm School position" in the subject line! You can see more about the job at www.mcdowellfarmschool.com.

Wednesday
May312017

Director -- Camp Hardtner, Pollock, LA (Diocese of Western Louisiana)

Mission

Camp Hardtner is a non-profit organization within the structure of the Episcopal Diocese of Western Louisiana. The mission and ministry of Camp Hardtner is one of service, primarily to the youth of the Western Diocese. The strength of Camp Hardtner lies with the Summer Camping Program. The Director helps provide an atmosphere that promotes both personal and spiritual growth and renewal for those who camp or respite at Hardtner. Camp Hardtner’s program of ministry is to Christian education, spiritual growth, and hospitality. Camp Hardtner is located on 160 acres of timberland in Central Louisiana which also has guest facilities for workshops and meetings. The Director is charged with responding to all inquiries about using the camp.

Accountability

The Director is an employee of the Episcopal Diocese of Western Louisiana and serves on the staff of the Diocesan Bishop. The Director is appointed by and directly accountable to the Bishop. The ministry of the Director is conducted in conjunction with, and under the direction of, the Camp Hardtner Board of Trustees. The Director shall implement board policies, keep the board informed and updated regarding all operations of Camp Hardtner, and serve as an ex officio member of the Board. The Director shall participate in the professional development of the Board of Trustees in a manner that will enhance the overall decision-making with board members. The Director’s expert advice and assistance regarding the improvement of Camp Hardtner in order to support its mission and the mission of the Diocese of Western Louisiana, both in program and function, is vital to the good ministry of the diocese. In coordination with the Board of Trustees, the Director will provide recommendations to the Bishop for the enhancement and improvement of Camp Hardtner operations and facilities in an ongoing manner.

Administration

The Director is responsible for the operation of Camp Hardtner’s facilities and business administration. The Director will work with the Board of Trustees’ Treasurer and Finance Committee in the development of an operating budget and fund-raising opportunities. The Director is responsible for:

  • enforcement of policies established by the Board of Trustees and Diocesan Council and the financial stewardship of funds
  • accurate and timely recording and accounting of funds received and expended; including the tracking of funds raised and providing letters of acknowledgment of all donations received. The Director is responsible for timely thank you notes for gifts to the camp
  • ensuring all diocesan audit rules are met
  • scheduling and coordinating all camp and conference activities
  • preparing or supervising the preparation of required reports, records, lists and all other paperwork
  • efficient maintenance and safekeeping of all records and important papers
  • providing orientation for new staff members and an annual refresher training session for all staff members on the operations and policies in force at Camp Hardtner
  • employing and managing staff personnel, within the scope of the annual budget
  • ensuring successful personnel background checks are conducted, completed, and on file
  • directing and supervising Camp Hardtner staff and adjunct personnel, including the management of business affairs related to their employment
  • maintaining facility accreditation with appropriate associations; i.e., American Camping Association
  • ensuring all interactions with staff and persons utilizing Camp Hardtner are handled with discretion, tact, and courtesy
  • preparing an annual report, in conjunction with the Board Chair, to the Bishop and the Board, to be submitted for publication in the convention issue of the diocesan newspaper ALIVE! PRIOR to the Diocese’s annual meeting.

Center Programs

The Director will closely monitor all program activities conducted at Camp Hardtner to ensure compliance with applicable standards of expectations and safety whether groups are from within or outside the diocese.

In conjunction and cooperation with the Board of Trustee’s Summer Camping Committee, the Director will ensure the recruitment, training, and supervision of summer staff. The Director will:

  • provide supervision and oversight of the Summer Camp programs and ensure that paid and volunteer personnel function within the scope of their assigned tasks
  • immediately suspend any activity that is deemed, in the Director’s opinion, to be harmful or potentially harmful to person or property
  • ensure proper training is provided to all personnel as required by current state and parish ordinances, The Episcopal Church canons, and diocesan canons and policy; i.e., Mandatory Safeguarding God’s Children for all who work with youth and children; counselor training for each appropriate level of work, etc.
  • ensure compliance with diocesan drug Zero Tolerance program through observation, all personnel drug testing, and periodic random drug testing for all counselors
  • maintain accurate records for event attendance and utilization of Camp resources
  • ensure that either the Director, or designee, is readily available on-site when facilities are in use at all times

Marketing and Promotion

In conjunction with and as directed by the Board of Trustees, the Director is responsible for identifying and developing marketing opportunities in the Diocese of Western Louisiana (and the Diocese of Louisiana when pertaining to summer camp). Publicity and promotion is foremost to Episcopal, ecumenical, and other not-for-profit groups, with special concern for increasing the visibility of Camp Hardtner in the life and mission of the diocese. The Director shall:

  • be prepared to make, at the invitation of the Bishop, an annual presentation at Diocesan Convention, reporting the activities of Camp Hardtner and promoting its programs and use by the parishes represented at convention
  • seek an invitation to the convention of the Diocese of Louisiana for the purpose of exhibiting and promoting the Summer Camp experience
  • at a minimum, make a visit to each of the five clericuses annually, making a presentation promoting both the summer camping experience and parish retreat opportunities
  • in conjunction with the Summer Camp Committee, encourage and coordinate visits to parishes to promote the Summer Camp programs
  • submit an article of interest for publication in each ALIVE! issue
  • develop and present programs to the Board which will enhance the operation and mission of Camp Hardtner
  • make scheduled visits and presentations to all churches in the diocese annually promoting Camp in conjunction with the chair of the program subcommittee within the Board of Trustees

Physical Facilities and Operations

The Director is responsible for the proper maintenance, cleanliness, security and inventory of all buildings, equipment, and grounds. The Director is responsible for taking prudent measures in all aspects of hospitality including lodging, food service, budgeting, personnel supervision, and purchasing. The Director will ensure that standards are in compliance with applicable state and parish regulations and statutes.

In summation: The Director’s amenities include: free housing on-site; salary, health insurance, retirement, and the use of a car strictly for Camp business while maintaining a mileage log of travels. The Board of Trustees would give emphasis to applicants who have Camp Hardtner experience as well as a college degree. Salary commensurate with experience. All interested persons should forward a current resume to André Bordelon at abordelon@bellsouth.net and Fr. Ron Clingenpeel at rhclingenpeel@yahoo.com